momo86 Casino & Sportsbook Data Care

This page describes what we collect when you use momo86 and how we keep that data protected. We at momo86 take your privacy seriously. Our platform processes personal information only to deliver our entertainment service, verify your identity, process payments, and comply with applicable law. We do not sell your data to third parties, and we do not use it for marketing beyond your account on momo86.

Our service is available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. This policy applies to all visitors and account holders who interact with momo86, whether through our web platform, mobile app, or live-dealer studios.

What We Collect on momo86

We collect information in three ways: directly from you, automatically as you use our platform, and from third-party processors we work with.

Direct collection

When you open an account on momo86, we ask for your email, phone number, full name, date of birth, and residential address. During account verification (KYC), we request identity documents such as a national ID card or passport. We also collect payment details when you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer (online payment, e-wallet, mobile banking, local payment). We do not store full card numbers; payment processors handle that data.

Automatic collection

Our servers log your IP address, browser type, device model, and the pages you visit on momo86. We use cookies and similar tracking tools to remember your login session and your preferences (language, odds format). We also record the time and date of your transactions, your account balance history, and your interaction with our live-dealer tables and sportsbook markets (Liga 1, Piala AFF, Champions League, and others).

Third-party data

We work with payment processors, identity-verification vendors, and fraud-detection services. These partners may share information with us to confirm your identity, prevent money laundering, or block suspicious withdrawals. We also receive data from our live-studio operators and game providers (slot, esports, and live-dealer software vendors).

Note: Our servers may sit outside your jurisdiction. By using momo86, you consent to your data being processed in countries where we operate data centres.

How We Use Your Data on momo86

We use your information to:

  • Deliver our service: Process your deposits and withdrawals, settle your account balance, and provide access to our sportsbook, live-dealer tables, slots, and esports markets.
  • Verify your identity: Comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We may ask for additional documents during your account lifetime.
  • Prevent fraud: Detect unusual account activity, block duplicate accounts, and flag suspicious withdrawal patterns.
  • Improve our platform: Analyze how you use momo86 to fix bugs, optimize performance, and add new features.
  • Comply with law: Respond to legal requests from authorities and maintain records for tax and regulatory purposes.

We do not use your data to send unsolicited marketing emails or SMS. If you opt in to notifications about new tournaments (Idul Fitri promotions, Idul Adha events, or Imlek specials), we will only contact you via the channel you selected.

Your Rights on momo86

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of all personal data we hold about you.
  • Correct: Ask us to fix inaccurate information in your momo86 account.
  • Delete: Request deletion of your data, subject to legal retention requirements.
  • Restrict: Limit how we process your information.
  • Withdraw consent: Opt out of optional data uses (e.g., analytics cookies).

To exercise these rights, contact our support team via the FAQ page or email the address listed in our legal noticeWe will respond within a reasonable timeframe.

Cookies and Tracking on momo86

We use cookies to keep you logged in, remember your preferences, and measure how our platform performs. Essential cookies are required for momo86 to function; optional cookies help us understand user behaviour. You can disable optional cookies in your browser settings without losing access to your account.

We also use pixel tags and similar technologies to track conversions and prevent fraud. Third-party analytics services (such as Google Analytics) may collect anonymized data about your visit. We do not share your personal data with these services.

Data Retention on momo86

We keep your account data for as long as your account is active. After you close your account, we retain transaction records, identity documents, and payment history for a minimum of five years to comply with financial regulations and anti-money-laundering law. We delete other personal data (browsing history, cookies) within 12 months unless we are required by law to keep it longer.

Note: If you have an active withdrawal request or pending dispute, we retain all relevant data until the matter is resolved.

Contact Us About Your Data on momo86

If you have questions about how we handle your data, or if you wish to exercise your privacy rights, please reach out to our support team. You can find contact details in our legal notice or visit our FAQ page. We are committed to responding to all data requests promptly and transparently.

Our services on momo86 are available only where local law permits. We comply with data-protection regulations in every jurisdiction where we operate. Users are responsible for verifying that their use of momo86 complies with their own jurisdiction's law.